Internet Survey

 

Dear Internet Customer:

 

Below is a quick survey regarding our Internet Service. We care what you think.

 

1.	Which Internet package do you subscribe to?

Unlimited/$21.95/month DSL/Unlimited/$19.95/month Other

 

2.	Please rate your overall satisfaction with the Internet Service.

Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied at all

 

3.	For what you pay, how do you rate the value of the Internet Service?

Great Value Good Value Average Slightly Overpriced Significantly Overpriced

 

4.	Please rate your satisfaction of our e-mail newsletter.

Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied at all

 

5.	Have you had Internet difficulties in the past year?

Yes No

 

6.	(If Applicable) Was the problem resolved?

Yes No

 

7.	(If Applicable) If you called our helpline, was it helpful?

Yes No

 

8.	If you did have Internet difficulties, what was the problem?

 

9.

Comments

 

10.	Please provide the following contact information:

Name Home Phone E-mail

 

11.	Would you like to be contacted by a Nehalem Telephone representative?

Yes No   If so, how? Email Telephone Not Applicable

 

 

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